Over recent years major terminal renovations have been completed, improving the general layout and appearance of airport facilities and also providing further facilities where necessary. They are friendly and ready to help with any general enquiry. If assistance is required within the terminal building, passengers should find one of the airport ambassadors, dressed in brick-red blazers. Most taxi companies provide a couple of vehicles that are equipped with wheelchair lifts. A dispatcher should also be notified if a special vehicle is required, for the transport of a disabled passenger. Simply inform the dispatcher of your exact location and a taxi will be sent for your collection. Taxis are usually available, and don’t require a reservation, however, there are courtesy telephones inside and outside of the baggage reclaim halls for the convenience of passengers. Taxis are found outside of the baggage claim areas of Terminals A, B and C. However, regardless of the terminal of arrival, passengers will have easy access to taxi services, and will not need to transfer to another building. These shuttles are red in colour and found outside of each terminal. There used to be a small charge for the shuttles, but a major outcry from passengers forced the airport to ensure they are now free for all to use. There are no people mover trains at this airport, but shuttle services are available between the terminals. They are therefore decentralized, and located a short distance apart from one another. There are three buildings in the shape of rings, and no central building. This American airport has a unique terminal design. However, taxi rates are always more expensive than fares charged for public bus services. The airport has many facilities for its passengers, and several forms of ground transportation, of which very popular are the Kansas City International Airport taxis, as they are quick and convenient. Even though airport authorities have requested its IATA code to be changed to KCI, it remains as MCI, due to the airport’s former name of Mid-Continent International. It is modern and efficient, and regarded as one of the best airports in North America. Kansas City International Airport is one of the larger of American airports, as it handles around ten million passengers per annum.
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